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PRIVACY POLICY

RISING HEALTH CLUB LLC shall not knowingly pass on details transmitted through our website, by phone, email, post, fax or in-person to unauthorized third parties. In addition to any other sort of contact you may make with RISING HEALTH CLUB LLC. We would like you to note that we also record visitors activity on our website in the form of anonymous data collection which helps us to improve our website and identify potential problems. Under normal circumstances, it is impossible to track an IP address and other information collected from an individual or organization unless criminal activity occurs on our website. In such cases where applicable by law, we shall be obliged to pass on details to the legal entities in UAE or worldwide, or in order to compile with our own legal claims. Within our privacy policy, we pledge to act within the Data Protection Acts under UAE law. Any breaches reported to us will be investigated appropriately and if necessary, we will contact the relevant government and legal authorities. Please report all complaints and concerns in writing to e-mail: fuj@risinggym.com.

At RISING HEALTH CLUB LLC, we are always dedicated to protect your rights under our privacy policy and implement it in a manner that meets the requirements of the Data Protection Act, which is information related to the way we contact you and handle your information. If you have any inquiries related to this statement, please contact us at fuj@risinggym.com.

When do we collect information?

We will obtain personal information from you when you complete an online membership agreement, we may also collect non-identifiable information about how you browse our website, using traffic tracking software, we may also collect your details by emails sent to RISING GYM LLC or email newsletter/sign up information forms or club viewing cards during club tours/visits.

What information do we collect?

The types of information we collect includes names, dates of birth, email addresses, postal addresses, telephone numbers, and credit cards details. Note that we do not store your credit card details on our web servers – this is securely stored with a third party, bank approved firm, whom we have contracted to collect payments in a passive manner.

How do we use this information?

We will use your personal information to provide you with the services, products or information that you have requested and for administration purposes. We may need to share your information with our service providers, associated organizations and agents for these purposes.

Do we use cookies?

RISING HEALTH CLUB LLC uses cookies to ensure that you can interact with our website successfully, to identify you when you visit our websites and to keep track of your browsing patterns. The use of cookies does not give us access to the rest of your computer. If you want to prevent our cookies being stored on your computer in the future, you may do so by referring to your internet browser’s instructions. However, please note, that if you disable our cookies, you may not be able to access certain services or facilities on our site and your use of our site may be restricted, in addition to certain website elements that may be degraded and not legally secured (for example; online payments).

How do we protect personal information?

We use a secure server for hosting our website, in a facility used by dozens of multinational firms and also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Will we disclose the information we collect to third parties?

As indicated above, we may pass your information to our service providers, agents, and associated organizations. We may also need to disclose your information if required to do so by law, in line with UAE privacy and data protection laws.

Your Consent

By providing us with your personal data, including sensitive personal data such as your medical data, you acknowledge your consent to collect and use any information you provide in accordance with the above purposes. You also acknowledge your consent to transfer your information to countries or jurisdictions which do not provide the same level of data protection as UAE, if necessary, for the above purposes. If we do make such transfer, we will, where applicable, put a contract in place to ensure your information is protected. RISING HEALTH CLUB LLC, however, reserves your legal rights applicable under UAE laws and shall not be held responsible for any breaches of your constitutional, federal or other local/national rights.

Right of Access

You have the right to ask for a copy of the information we hold about you and to modify any inaccurate information upon request.

Modifications

If your personal details change, please help us to keep your information up to date by updating your profile on the RISING HEALTH CLUB LLC website, by notifying us at the above address or at the reception in our club.

We reserve the right to amend this privacy statement. If we do so, we will post a notice of the change on our website and you will be deemed to have accepted such changes.

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Rising Gym

First floor, Novotel hotel
Hamad Bin Abdulla road, Fujairah
+971 9222 9999
fuj@risinggym.com

Working hours

Sunday – Thursday 6:00am – 10:00 pm
Friday & Saturday 2:00pm – 9:00 pm

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