When do we collect information?
We will obtain personal information from you when you complete an online membership agreement, we may also collect non-identifiable information about how you browse our website, using traffic tracking software, we may also collect your details by emails sent to RISING GYM LLC or email newsletter/sign up information forms or club viewing cards during club tours/visits.
What information do we collect?
The types of information we collect includes names, dates of birth, email addresses, postal addresses, telephone numbers, and credit cards details. Note that we do not store your credit card details on our web servers – this is securely stored with a third party, bank approved firm, whom we have contracted to collect payments in a passive manner.
How do we use this information?
We will use your personal information to provide you with the services, products or information that you have requested and for administration purposes. We may need to share your information with our service providers, associated organizations and agents for these purposes.
How do we protect personal information?
We use a secure server for hosting our website, in a facility used by dozens of multinational firms and also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
Will we disclose the information we collect to third parties?
As indicated above, we may pass your information to our service providers, agents, and associated organizations. We may also need to disclose your information if required to do so by law, in line with UAE privacy and data protection laws.
By providing us with your personal data, including sensitive personal data such as your medical data, you acknowledge your consent to collect and use any information you provide in accordance with the above purposes. You also acknowledge your consent to transfer your information to countries or jurisdictions which do not provide the same level of data protection as UAE, if necessary, for the above purposes. If we do make such transfer, we will, where applicable, put a contract in place to ensure your information is protected. RISING HEALTH CLUB LLC, however, reserves your legal rights applicable under UAE laws and shall not be held responsible for any breaches of your constitutional, federal or other local/national rights.
Right of Access
You have the right to ask for a copy of the information we hold about you and to modify any inaccurate information upon request.
If your personal details change, please help us to keep your information up to date by updating your profile on the RISING HEALTH CLUB LLC website, by notifying us at the above address or at the reception in our club.
We reserve the right to amend this privacy statement. If we do so, we will post a notice of the change on our website and you will be deemed to have accepted such changes.